Service Manager

How do I ...

The following topics describe specific examples on how to use Service Manager.

Financial Management

•Example: Tracking Costs for an Incident

Portfolio and Project Management

•Getting Started with Portfolio and Project Management

Reports

•Creating Reports and Report Templates

•Viewing Reports

Request Form Setup

•Request Form Examples

Request Offerings

•Example: Using a Cascading Validation List

•Example: Creating Different Prices

Social Board

•Creating a Record from the Social Board

User Configurations

•Submitting a Service Request on Behalf of a Customer